Optimum is a client satisfaction survey, which is carried out every six months. With this questionnaire, clients get to rate our service teams in areas such as services offered, effectiveness and value for money.
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It is very important to us that you complete the questionnaire.
Here's why.
First of all, this allows us to continue offering our usual fantastic service. It also helps us identify and steer clear of any potential bumps in the road.
Secondly, Optimum is also used as the basis for our staff bonus scheme. The better your scores, the bigger their bonuses – everyone wins!
It is therefore very important that this questionnaire is completed accurately.
"I was thoroughly impressed with TKO’s attitude, mannerism, knowledge and friendliness.
The responsiveness and determination TKO displayed during our product launch is unprecedented. We started with a good idea and within a matter of weeks we were at market with a creative campaign that worked."
Jim Rey, Cypress Semiconductor